Betssom Terms & Conditions – A Complete Guide to Using the betssom Platform

These Terms & Conditions apply to the use of the betssom.best website and its associated mobile application. betssom is an online betting and gaming platform operating under a valid licence. These terms are available in both English and Bangla. In the event of any discrepancy between the two versions, the English version shall be considered authoritative.

By using any of betssom's services, you confirm that you have read, understood, and agreed to these Terms & Conditions in full. If you do not agree with any part of these terms, you are advised to refrain from using betssom. Registering with false information regarding age, identity, or location is strictly prohibited.

Betssom reserves the right to update these Terms & Conditions at any time. Logging in to the site after any changes have been made constitutes acceptance of the revised terms. For significant changes, advance notice will be sent to your registered email or via SMS.

To open an account with betssom, the following conditions must be met:

• Applicants must be 18 years of age or older.
• You must provide accurate and genuine information during registration — including your full name, date of birth, mobile number, and email address.
• Each person may register only one account. If multiple accounts are found under the same identity, all of them will be closed and any deposited funds may be forfeited.
• Operating multiple accounts from the same residential address or IP address is strictly prohibited.

Betssom may request a copy of your National ID, passport, or driving licence at any time for identity verification. Withdrawals may be put on hold until the KYC (Know Your Customer) process is completed. This is a legal requirement and forms part of betssom's security framework.

It is the member's responsibility to keep their account password and login credentials strictly confidential. If you suspect any unauthorised access to your account, contact betssom support immediately.

The following rules apply to all deposits and withdrawals on betssom:

• Minimum Deposit: ৳200 (bKash, Nagad, Rocket).
• Minimum Withdrawal: ৳300.
• Deposits must be made exclusively from a verified mobile banking account or bank account registered in your own name.
• Withdrawals are typically processed within 1–4 hours. Delays may occur if KYC verification has not been completed.
• Identity verification must be completed before your first withdrawal can be processed.

Withdrawals are generally processed via the same method used for the original deposit. Under anti-money laundering regulations, betssom is obligated to report any suspicious transactions to the relevant authorities. To withdraw bonus funds, the applicable wagering requirements must be met.

The following rules apply to all bets placed on betssom. Once a bet is confirmed, it generally cannot be cancelled — though the cash-out feature may be used where available.

• Minimum Bet: ৳20.
• If a bet is placed while odds are changing, it will be settled at the updated odds — this is standard practice in live betting.
• If a match is not completed within the scheduled time, or is officially cancelled by the organising authority, the stake will be refunded.
• In the case of a tie or abandoned match, settlement will follow the specific rules applicable to that sport.
• Pre-match bets cannot be settled using in-play event outcomes, and the same applies in reverse.
• If one leg of a parlay bet is cancelled, that leg will be counted at odds of 1.0.

Betssom can detect suspicious betting patterns — such as unusually large bets placed under guaranteed favorable conditions, or coordinated betting across multiple accounts. In such cases, bets may be voided or accounts placed under review. betssom reserves the right to set maximum bet limits for any member.

Betssom offers a variety of bonuses and promotions, each with its own specific terms detailed on the relevant promotion page. The following general conditions apply to all bonuses:

• Each bonus may only be claimed once per account, per household, per device, and per IP address.
• A 5x wagering requirement applies to the welcome bonus — meaning you must wager the bonus amount five times before a withdrawal can be made.
• Any bonus not used before its expiry date will be automatically forfeited.
• For winnings from free bets, only the net profit is paid out — the stake is not included.
• Betssom reserves the right to modify, suspend, or cancel any bonus offer at its discretion.

Bonus abuse is strictly prohibited. Collecting bonuses through multiple accounts, claiming bonuses using false information, or placing bets solely to convert bonus funds into guaranteed profit — all of these are considered abuse by betssom, and any bonuses along with associated winnings will be forfeited.

Rebates and cashback are generally issued with no wagering requirements and can be withdrawn directly — unless otherwise stated on the relevant promotion page.

The following activities are strictly prohibited on betssom and may result in account closure and legal action:

Betssom reserves the right to temporarily suspend or permanently close an account in the following circumstances:

• A breach of the Terms & Conditions has occurred.
• Registering with false or inaccurate information.
• A refusal to complete the KYC process.
• Evidence of bonus abuse or fraud has been found.
• By order of legal authorities.

To close your account voluntarily, contact betssom support. It is your responsibility to withdraw any remaining balance before the account is closed. If an account is closed due to a breach of our terms, any bonus balance will be forfeited — however, legitimate deposits are generally refunded once the investigation is complete.

As part of responsible gambling, if a member requests self-exclusion, betssom respects that decision and disables account access for the specified period.

Betssom takes responsible gaming very seriously. We believe betting should be a form of entertainment, not something that takes over your life. To support this, betssom provides a range of tools and services:

• Deposit Limit: You can set daily, weekly, or monthly deposit limits at any time.
• Self-Exclusion: You can request a self-exclusion from betting for a set period — from a minimum of 6 months up to a permanent ban.
• Cooling-Off Period: Your account can be temporarily suspended for anywhere between 24 hours and 30 days.
• Reality Check: Periodic reminders can be enabled to help you stay aware of your activity.

Gaming by anyone under the age of 18 is strictly prohibited on betssom. We take active steps to protect minors. In cases of doubt, we may request proof of identity to verify a user's age. If you or someone you know is struggling with problem gambling, Responsible Gambling page for full details.

Betssom takes the protection of your personal information seriously. Details provided during registration, transaction data, and betting history are all stored securely. For more information, please see our Privacy Policy Read.

Betssom never sells your information to third parties. Data is not shared with any external organisation except where required by law. To view, correct, or delete your personal data, please contact our support team.

Betssom may partially or fully amend these Terms & Conditions at any time. The date of any update will be shown at the top of the page under "Last Updated". For significant changes, registered users will be notified by email or SMS at least 7 days in advance.

If you have any questions or complaints regarding these Terms & Conditions, support@betssom.bestvia email. Our support team is available in Bengali 24/7, seven days a week.